A construction incident occurred Monday afternoon causing a water outage to approximately 250 residences in the Crawford area of Southeast Kelowna.
While working on Stewart Rd. W, Emil Anderson Construction crews caused a major water line to break. Both Emil Anderson and City crews are on-site working to repair the damage and bring the Upper Crawford reservoir back into service as quickly as possible. Electronic signs will be posted in the area advising residents the water status.
Residents in the impacted area who still have water are recommended to fill their tubs and possibly water jugs or basins to last the next several hours. Those requiring urgent water can visit the Canyon View Ct. cul-de-sac for bottles of clean drinking water at no cost.
The City would like to apologize to those impacted by this incident and thank everyone for their understanding and cooperation as every effort is made to return water as quickly as possible.
Boil Water Notice
Once water service has been restored, a temporary, precautionary boil water notice will be issued due to potential sediment disturbance in the distribution system. The City will coordinate the water sampling and quality testing to ensure that water quality meets all drinking water guidelines. Until that process is completed, the Boil Water Notice will remain in effect.
Precautions
During a Boil Water Notice, the City advises that any water that has a chance of being ingested should be boiled, whether it’s for beverages, food preparation, coffee machines, brushing teeth, making ice and water for pets.
All water should be boiled for one minute, cooled and stored in clean, covered containers in a refrigerator. Residents are reminded to cool water prior to use to avoid burns or scalds.
Owners of all public facilities within the affected area are required to post Boil Water Notice at all sinks or drinking water fountains accessible to the public.