The City of Kelowna is following suit with other Okanagan municipalities, with the development of a Good Neighbour bylaw.
It got first approval at council's meeting this week, and consolidates bylaws relating to noise complaints and deteriorating properties.
It also opens the door for bylaw to hand out fines to notoriously problematic properties.
Bylaw Manager David Gazley was asked whether the bylaw would enable repetitive and frivolous callers.
He says one way to deal with that is have police charge them for nuisance under the criminal code.
"We (bylaw) are taking a different approach when it comes to these neighbourhood disputes. We've been given the opportunity to work with the John Howard Society - they have mediators available to us if we want to start using that as an avenue," he said.
"We do take every complaint, we open a file, but not necessarily do we pursue everything."
He says this also gives the city more resources to go after Airbnb operators who aren't following the rules.
"I believe that we have a number of Airbnb's that cause us all kinds of problems, be it the parking issues, the noise, the various people coming and going every weekend," he said.
"We'll give tickets for improper use of zone, or noise, but we're not really reaching the problem residents, and the owners are not really taking notice. So this is one of those avenues that'll catch their attention."
Under the bylaw, property owners could be fined $250 dollars per call, if bylaw gets more than one call in 24 hours, or more than three calls in one year about a specific home or business.
Some landlords have expressed concern over that fine being levied against them, instead of potential renters who could be the ones causing the problems.
Risk Manager Lance Kayfish says there's checks and balances along the way to make sure the land owner is kept in the loop.
"There's a designated method for delivering the notice to make sure it gets to the property owner, or that we've done everything within our due diligence and process to ensure that we've made every effort to contact the property owner," he said.
"I think the reality is before it gets to that stage, bylaw services will be having a lot of very frank discussions with both the tenants of that property, and doing their very best to make sure that they can reach the owner."
The bylaw mirrors other ones already established in Vernon and West Kelowna.