KELOWNA – BC Transit is partnering with the City of Kelowna to move forward with an On-Demand service that will give transit customers in the Crawford neighbourhood the convenience of using a mobility app to book a pick-up by a BC Transit-operated vehicle. A phone-in option will also be available to book rides.
A negotiated request for proposals (NRFP) was issued as part of a competitive selection process to secure the technology system for the service. The NRFP will close on June 9, 2023, and a contract award for the system is anticipated this summer.
On-Demand is expected to be available in early 2024. The system will operate in a network of designated stops within the Crawford area to provide transit when customers need it. Once in service, customers can request a ride that begins and ends within the Crawford area, or to and from the Mission Rec Transit Exchange. Other benefits to customers could include:
BC Transit and the City of Kelowna will provide further engagement with the Crawford neighbourhood in the coming months.
On-Demand is being funded by BC Transit and the City of Kelowna. If successful, the service could expand to other locations and communities around the province.
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