A woman at Orchard Park Mall has uploaded a video on social media, claiming she was harassed by employees for not wearing a mask in the store.
In the video, she is told by a security guard and LUSH employees that it is the stores policy for everyone, customers included, to wear one.
"I am just browsing. You are harrasing me. Look, there are three of them and security and all I am doing is looking in Lush here. I wanted to buy something for my husband", the unidentified woman retorts.
A LUSH employee is heard in the background stating that it's company policy to wear a face mask.
An employee is later seen in the video, calmly, handing the customer a phone number of the companies corporate office.